1Could you clarify how we will access the video data with this setup? Additionally, how long will the video be stored before older footage is automatically deleted?
Accessing the Video Data
You will have two main options to access the video data:
Browser Access: You can access the system through any web browser using the internet. We'll help set this up on your devices and ensure it’s as simple as clicking a favorite link in your browser, which will take you directly to the system. You’ll just need to enter your username and password for security purposes.
Mobile App Access: You can also access the system via an app, which is available in the App Store. We'll assist with the installation and setup on your mobile devices, making it easy for you to view and manage footage on the go.
Video Storage and Retention
The video retention time with an 8TB hard drive will vary based on several factors:
Recording Type: Whether you opt for motion-based recording (footage only saved when motion is detected) or continuous recording (footage saved 24/7).
Camera Resolution: Higher resolution footage (8 MP in your case) takes up more storage space.
Storage Capacity: Your current setup includes an 8TB hard drive, but this can be increased if needed.
Given the setup with 8 MP cameras and an 8TB hard drive:
Motion-based recording could give you anywhere from two weeks to a month of footage.
Continuous recording at full resolution will reduce this retention period, but it is also dependent on the camera settings and level of activity.
If you'd like a more precise estimate, we can fine-tune the settings based on your specific needs and conditions. The storage is automatically managed, meaning older footage is overwritten once the hard drive is full.
2Why do I need a highly-advanced and expensive surveillance camera for my business?
We don't outright recommend that you get a high-end camera system for your business security and surveillance needs before considering all your options. Our technical experts can pay you a visit to evaluate your specific needs. They will then tell you what specific equipment you will need and more importantly, one that can fit in your budget.
3I need a security surveillance system ASAP. How fast can you install a new security system?
We recognize the urgency of our client's needs thus we can start installation of your new security system once you call us up.
4I need a CCTV system installed. Can I just buy a couple of cameras and install them on my own?
It's possible but we don't recommend it. With little or no technical knowledge on the installation of a CCTV system and how it works, you may end up with surveillance system that's less than satisfactory. It is best that you let the professionals do the job. They have the training, knowledge and experience to install surveillance systems to provide you optimum surveillance security in your premises.
5Do you provide a "Free Estimate?
Yes, of course we provide free estimates. You can call our friendly customer service representatives (888) 212-2288 for a free estimate and answers to any inquiries that you may have. You can also choose to have someone from our team to visit your property for an exact quote for your security needs.
6I need a security camera but I have no idea what will work best for my property. Can you help me, please?
We are more than willing to help you find the best security camera for your property. Our technical experts will be glad to answer any of your questions and help you choose the best surveillance camera. Just give us a call (480) 343-1325
7Are your services limited only to a specific geographical area?
Yes, we surely can! STG has a team of technicians who can readily repair security cameras of all types and brands. Just get in touch with our customer service representative.
8Can you help me pick out the best Security DVR for my needs?
Yes we can, The security DVR that you will need will depend on your needs and/or requirements. The best ones that will work for you may not always be the most expensive ones. We can help you pick out the best one, just give us a call (480) 343-1325 . Digital Video Recorder (DVR) has the capability of capturing video from cameras (analog or digital) and record the video into a digital format. Simply put, it works like the old VCRs but has the advantage of recording high quality video and is relatively maintenance-free.
9Can I view in real time?
Yes. A solid internet connection is all you will need to provide we will do the rest.
10Do you recommend installation of a dummy camera's?
Yes, we recommend installation of dummy cameras in strategic in addition of your surveillance system. We often recommend installing a dummy camera in the area where theft may take place.
11What is your rule of thumb when recommending how many cameras will I need?
We usually recommend one camera for every 500 square feet of area. Thus, the number of cameras that you will need will depend on the size and layout of your premises that you wish to be outfitted with a surveillance system.
12Is it possible to view live and recorded video via the internet?
Yes. All of our DVR systems are internet-enabled thus allowing you to view live and recorded video anytime, anywhere as long as you have access to the internet (basic DSL or cable).
13Does the system allow access of multiple viewers to the same site at the same time?
Internet-enabled security DVR systems allow many users to have access to a specific site at a specific time. However, the more people looking at the same security system at the same time, the slower it will be because the bandwidth will be shared between the all the viewers. For this we provide broadcasting options.
14Do you have types of security DVR that can report an alarm?
Yes, there are some DVRs that are fitted with this option.
15Will any of your cameras allow a zoom in?
A special camera called the Pan-Tilt-Zoom (PTZ) camera can allow zooming in. We have a vast selection of PTZ cameras on our list to fit your budget. Most Dvr software also allows digital zoom however the quality depends on the camera in this case.
16I understand that security DVRs are run by electricity. What happens if there is a blackout or power outage?
To ensure that your security DVR works even during a power outage, we suggest that you get an uninterruptable power supply (UPS) for your back-up power.
17What are your thoughts and recommendations regarding the HD 4MP true color night vision cameras vs the 4K 8 MP cameras that are B&W at night?
Good question. Both cameras have the same capabilities. Both have the same night vision and B/W features. Both cameras by default will change to black and white mode and the Infrared lights enable visibility in total darkness. Once the camera has sufficient lighting it will return to color mode. This feature can be turned on and off manually. The cameras are equipped with a low light sensor, so in most cases we switch this to color mode. It's not that rare to use night vision for its a necessity in some situations.
18Can you provide a monthly cost for surveillance camera video?
Yes, we can do that for you. Typically when someone is given a monthly fee with Standard Technology Group it is for one of the following reasons. One reason could be our leasing option instead of paying in full for a surveillance system at completion. Two would be to have cameras monitored by our central monitoring station as a visual alarm. Three could be surveillance equipment rentals. And last maybe our service membership that many of our customers are taking advantage of. However it sounds like you are looking for general equipment pricing. Make sure you elaborate to you sales person on the type of price you would like Standard Technology Group to provide for you. Thank you